Search

A mansion or a maisonette. We've a policy to suit your pocket.

Get a new quote
Load a saved quote
Man carrying a box

Home insurance

Platinum home insurance

 Woman carrying a box
Woman carrying a box

Extra bits if you want them

Personal Possessions – included with our Platinum policy

Insure your belongings outside the home, or even while sunning yourself on holiday.

We’ll cover the following anywhere in the UK and for up to 60 days elsewhere in the world:

  • Valuables up to £2,000 (£4,000 with Platinum Insurance)
  • Accidental loss
  • Accidental damage
  • Theft
  • Money up to £250 (£500 with Platinum Insurance)
  • Bicycles up to £500 (£1,000 with Platinum Insurance)

Accidental Damage – included with our Platinum policy

Protect your home and belongings with Accidental Damage cover. You can get cover for your Buildings, Contents or both, depending on your Home Insurance policy. You’ll be covered for unexpected, unintentional accidents caused by sudden physical damage. Some examples include:

(Buildings)

  • Footballs smashing your windows
  • Putting a foot through your floor in the attic or loft
  • Cracked bathroom sinks

(Contents)

  • Spilling red wine on your carpet
  • Dropping your phone in the sink
  • Dropping your laptop down the stairs

Home Emergency – included with our Platinum policy

Get access to a 24-hour service for emergency repairs to your home.

We'll make sure a reliable, qualified tradesman does the repairs, with the aim to make your home safe and secure. We'll also cover your costs for labour, call out and parts up to £500 for emergencies such as:

  • Central heating failures
  • Electrical power going out
  • Front door lock breakages
New customer?
Get a quote
Existing customer?

To add these to your policy call: 0345 246 8534

A lady sitting down at her computer Manage your policy
A couple and their dog sitting on the sofa under an umbrella Make a claim
A man sitting in a chair with a speech bubble over his head Get in touch
A man reading a book Sign in to see your policy documents See our policy booklets
A man reading a book

Policy documents

If you requested online access to your documents when you bought your policy with us, just click below to view them.

Sign in to see your documents

If you're new to us, or you haven't got online access to your documents, you can use our policy booklets as a guide

See our policy booklets
Woman looking through books on shelf, underneath a sign saying Home Insurance FAQs
  • How much am I covered for?

    Buildings – This section of your policy provides either cover up to £1,000,000, or unlimited cover (depending on the policy you’ve chosen).

    However, there are some properties that may not be eligible for this cover, and we would need to discuss these with you individually. These include properties with:

    • 6 bedrooms or more
    • Listed status
    • A year of build before 1760
    • A rebuild cost of more than £1,000,000 (not applicable to unlimited).

    Contents - These are the items that you would normally take with you when you move. Things like carpets, curtains, furniture, electrical appliances, valuables, clothing and personal effects. Your 'contents sum insured' amount should cover the current replacement cost of these items.

    Our website quotes are an estimate based on the size of your property. However, this is only a guide and you should check this amount carefully.

  • How do I cancel my Privilege Home Insurance policy?
    Call us on 0345 246 8534 to talk about cancelling your policy.
  • Are my belongings covered outside the home or when I go on holiday?

    They are if you take out Personal Possessions cover (included with Platinum home insurance).

    When added to our standard home contents policy we’ll cover your personal belongings (including up to £500 for money) against theft, loss or accidental damage anywhere in Britain, as well as up to 60 days abroad.

    Any individual items worth more than £2,000 must be named on the policy. Bicycles are covered, up to £500 on our standard policy and £1000 on our Platinum policy.

    Personal Possessions cover is included on our Privilege Platinum Home Contents policy. Your personal belongings (including up to £1,000 for money) are covered against theft, loss or accidental damage anywhere in Britain, as well as up to 60 days abroad.

    Any individual items worth more than £4,000 must be named on the policy. Bicycles are covered, up to £1,000.

    If you have a bicycle which costs more than the limits above you can list individual bikes up to £3,000 per bike. The total for all your named bikes can’t go over £6,000.

  • How do I change the address on my home policy?
    Changing your address is easy, just fill out this short form.

    Change your address

  • Is my PC covered?

    Our home insurance covers the cost of your computer if stolen (up to £2,000 with our standard policy and up to £4,000 with our Platinum policy).

    You can also add accidental damage cover to our standard home insurance policy (it’s already included with our Platinum policy).

More FAQs