Use our Virtual Assistant to get instant help
Got a question?
Browse our top FAQs to find the answer you’re looking for, or get help using our Virtual Assistant.
Web chat is available during opening hours for questions about our home or car products.
Click on the web chat window when it pops up and chat to one of our agents.
You can now make a number of changes to your home or car policy online, with My Account.
You can also request and upload your documents here.Go to my account
What would you like to contact us about?
Festive opening hours
Christmas Eve & New Year's Eve
8am - 4pm
Christmas Day, Boxing Day & New Year's Day
28th December & 3rd January
9am - 5pm
9am - 4pm
All other days open as usual
Call us on 0345 878 5222Call us on 0345 878 5222
Call us on 0345 246 8534Call us on 0345 246 8534
Call us on 0800 400 600Call us on 0800 400 600
- Car insurance
- Home insurance
- Breakdown cover