Cookie policy
How we use cookies
When you use the website or app, we may store or retrieve information about you and your device. This is used to make the services work as you expect it too such as:
- Transmitting technical information about your device including operating system and platform
- Detecting and preventing fraudulent activity
- Verifying you as a user and carrying out other essential security checks
- Remembering how far you are in the form you are completing
- Improving the efficiency of our website or app by logging issues such as page response times, download errors
With your permission we will also collect information about you and other information you may choose to include in the products you enquire about or buy from us to:
- Help us answer your queries and carry out your instructions when you need us to
- Contact you if you are experiencing difficulties when you are trying to get a quote from us
- Contact you regarding our offers, products and services
- Supply you with advertising that is more relevant to you when you are visiting ours or other websites that promote our products and services from brands or companies within Direct Line Group (retargeting cookies)
- Track the effectiveness of our online marketing activity
You can see a full list of our cookies and similar technologies here.
How can I manage my cookie settings?
You can change your cookie preferences at any time by returning to this page and clicking the 'Go to cookie settings' button below. If you choose to remove previously accepted cookies, then clearing your browser cache will update the site to your latest choices.
You can also control cookies by changing your internet browser settings. Each browser is set up differently so please refer to your browser instructions for details on how to do this.
To update your preference within the app then visit the Privacy & Security settings in your account.
Remember that preferences are managed separately on each device and browser you use to visit our website.
To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.
You can disable advertising retargeting cookies here: http://www.youronlinechoices.com/uk/your-ad-choices.
What are cookies, and what other technologies will we use?
Cookies
A cookie is a small piece of information which is sent to your browser and stays on your device when you visit our website or app. Cookies don't damage your device and are merely used to 'remember' you when you visit again. Cookies alone can't be used to identify you.
Local storage
Like a cookie, local storage is stored locally on your machine; actually within your browser. Unlike cookies, the information collected by local storage is not sent to an internet server unless there is a specific reason for us to store the data collected (i.e. for analytics purposes).
Tags
A tag is a small piece of code which is placed on our website and collects data.
SDK
Software development kits are a set of tools or programmes to help build apps.
You can get further information about cookies and how to understand them at https://www.aboutcookies.org/ or https://www.allaboutcookies.org/