All the help and policy support you might need is only a few clicks away
- Manage your policy
- Retrieve a quote
Car insurance
Sign in to add and view your policies and save, retrieve or create new quotes.
Home insurance
Sign in to retrieve a quote, create a new quote or add an existing policy to your dashboard.
- Renew your policy
- FAQs
You'll receive your renewal documents in the post 21 days before your current cover ends.
Update renewal preference
You can choose automatic or manual renewal at any time during your policy. Just use our form to let us know.
Or you can call us on 0345 878 8421
Opening hours
Automatic renewal
If you're set up for automatic renewal and you're happy with the cover outlined, we'll automatically renew your policy and send you the new documents.
Payment will be taken in seven days after renewal using your existing details.
Manual renewal
Your policy will expire on the date shown on your renewal invite, unless you tell us you want to renew.
If you'd like to make changes to your policy before renewing or if you wish to opt out of automatic renewal, our Customer Service team can help you.
Our virtual assistant is ready to answer your questions. If further support is needed, you'll be directed to one of our webchat agents.
- Contact us
- Claims
The easiest way to contact us is through our virtual assistant, who will put you in touch with the right person to help.
Are you ready to make a claim or do you have questions about claims? Whatever you need, we've got you covered.
- Manage breakdown cover
- Make a complaint
- Renew your policy
- Change your car
- Change your address
- Get your documents
Call 0345 878 5222
As hard as we try, things don't always go to plan. If you feel we've let you down, we want to hear about it. We'll then do our best to put things right.
For more information and frequently asked questions about COVID-19, go to our Coronavirus help and support
For more information and frequently asked questions about COVID-19, go to our Coronavirus help and support