Coronavirus (COVID-19) update
You can get instant help 24/7 from our virtual assistant, or visit our Coronavirus help and support page for frequently asked questions about COVID-19. Customers who can't pay now as a result of the Coronavirus pandemic, call us – we want to help you.
If you're driving less, you may be able to temporarily lower your mileage and could be entitled to a refund. Find out more on our lockdown car insurance refund page.
If you have two or more cars at your house insured by Privilege, we'll give a discount on the second and any other car policies you take out. Minimum premiums apply.
It's simple, just click on 'Saved quote' on the homepage.
We'll send you a letter at least 21 days before your policy ends, to confirm whether your policy will renew automatically.
If your policy is set to renew automatically and all the details are correct, you don't need to do anything and we'll renew the policy using the payment details shown in the renewal letter.
If you have any questions or changes, please sign in to My Account to make amendments online or speak to a web chat agent.
Check over your policy documents. If anything is incorrect, or you’re unsure about any details, please get in touch right away.